Frequently Asked Questions

Everything you need to know about shopping with Astr.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment payments via Afterpay.

Are your materials sustainably sourced?

At Astr, we are committed to ethical fashion. We prioritize organic cotton and recycled fabrics in our seasonal collections to reduce our environmental footprint.

Can I modify or cancel my order after it's placed?

Because we process orders quickly, we can only accommodate changes or cancellations within 60 minutes of purchase. Please contact our support team immediately.